Policies and Procedures


At the beginning of every program, Plexos works with its clients to determine and document applicable Policies and Procedures. Although many programs have an established set of policies as may be defined in a Class Action Settlement Agreement or an action plan for use of federal funds, sufficient detail may not have been provided for in the agreement. Plexos works with our clients to document and supplement the program Policies and to develop Procedures around those Policies. Development of detailed Policies and Procedures are crucial to the fair, transparent, and equal treatment of claimants and grant applicants in accordance with Settlement Agreements and Action Plans. Policies and Procedures development remains a dynamic process throughout the life cycle of the program in close coordination with plaintiffs, defendants and other clients.