From pre-disaster planning to training and continuity of operations, Plexos Group unites
stakeholders, local expertise,
and our FEMA and HUD experience to assist communities before disasters occur.
With more than 25 years of combined incident management experience, Plexos Group offers the full
spectrum of incident
management capabilities at federal, state, tribal and local levels.
Plexos Group works with clients and the Federal Emergency Management Agency (FEMA) to recover
from disasters. We support
clients through every step of the FEMA Public Assistance process.
Plexos Group has supported the management of CDBG-DR recovery operations totaling more than $11
billion in federal funding
for 8 natural disasters in the last 5 years.
Plexos Group partners with state and local governments to execute Hazard Mitigation programs that
identify risks and
vulnerabilities associated with natural disasters.
From planning and prepardness all the way through to mitigation we offer some of the most
advanced, best in class,
disaster management support services.
As part of a team, Plexos helped build out a 2,000-person field hospital in the Ernest N. Morial Convention Center in New Orleans to accommodate less fragile COVID-19 positive patients from area hospitals. The Plexos team rapidly deployed critical support services for the build out including the installation of over 250 cameras and more than 1,000 VOIP telephones. We are also supporting supply chain, staffing augmentation, emergency call center and logistics support services and solutions to safety care for patients.
Within one week of project award, we stood up a 100+ person call center to assist the state of Louisiana with unemployment claims associated with the COVID-19 pandemic. At the request of the Louisiana State government, we hired local Louisiana residents who were trained to field calls for the call center working remotely within the State. We established all training and quality control measures and are using our Erlang C models to determine staffing needs and prepare to scale for increased call volume.
The State of Florida Department of Economic Opportunity recently hired Plexos to stand up a call center to assist with COVID-19 pandemic-related unemployment claims. We rapidly hired local Florida residents who were trained to field calls for the call center remotely. The call center will initially utilize 1,000 employees working from their homes via our virtual call center software solution.
Within 48 hours of being hired by the Louisiana Governor’s Office of Homeland Security, Plexos provided full staffing and management of the supply warehouse at the COVID-19 overflow field hospital at the Ernest N. Morial Convention Center in New Orleans. Our team provides 24-hour inventory management and software support for the warehouse which is stocked with medical supplies for the 2,000-bed facility.
The U.S. Virgin Islands experienced significant damage from Hurricanes Irma and Maria which pummeled the islands in September 2017. Plexos Group provided supportive services to the U.S. Virgin Islands Housing Finance Authority under the $250 million Sheltering and Temporary Essential Power (STEP) Program funded by FEMA.
North Carolina experienced significant damage over the past few years from Hurricane Matthew in 2016 and Hurricane Florence in 2018. Plexos Group supported the State of North Carolina in various capacities on recovery programs funded by the U.S. Department of Housing and Urban Development (HUD) and the Federal Emergency Management Agency (FEMA).
Superstorm Sandy made landfall in 2012 resulting in more than $19 billion in property damage and economic losses to all five boroughs in New York City. Plexos Group supported the Mayor’s Office of Housing Recovery Operations and the $1.4 billion Build-It-Back program by providing program management, advisory support, policy guidance, and IT and reporting services.
Plexos Group is a privately held limited liability company borne of innovation and centered on people, processes, and technology. Plexos was formed in 2012 by experts with years of unsurpassed experience to leverage “best in class” resources and technologies across our service offerings.
Plexos is a leading program delivery, business consulting, and information technology firm. Plexos has senior staff with more than 200 years of combined experience in providing disaster recovery, grant management, claims management, and information technology solutions for commercial, industrial and governmental clients across the United States and abroad.Read More